Business Delivery Feature:Track Your Loadit Driver in Real Time
01 May 2026
Always know where your delivery is.
When you’re managing deliveries for customers, one of the biggest frustrations is not knowing where a job is once it’s on the road. Customers start asking for updates. Your team ends up calling drivers. Delays only get picked up once they’ve already become a problem. Loadit removes that uncertainty completely with real-time driver tracking, giving you full visibility from dispatch to delivery.
Why real-time tracking matters for your business
Without tracking, delivery management becomes reactive: - Customers follow up for ETAs - Teams spend time chasing updates - Communication becomes inconsistent - Delays impact your customer experience With Loadit’s tracking feature, everything becomes proactive. You and your customer can see exactly where the driver is, how the delivery is progressing, and when it’s likely to arrive, all without needing to make a single call.
How it works
Tracking is automatically built into your booking process: Step 1: Book your business delivery on the Loadit platform. Step 2: Once a driver is assigned, tracking is activated. Step 3: You receive an email with a “Where is my driver?” link. Step 4: Click the link to view the driver’s live location in real time. The tracking link updates continuously as the driver moves, giving you accurate, up-to-date visibility throughout the delivery. You can also access this link anytime via your order details on the Loadit platform.
Share tracking with your customer
A key advantage for businesses is the ability to forward the tracking link directly to your customer. There’s no login required and no extra setup. Your customer simply clicks the link and can: - Track the delivery in real time - See progress on the map - Know exactly when to expect arrival This simple step can significantly reduce the question, “Where is my delivery?” queries and improve your overall customer experience.
When is tracking made available?
The tracking link becomes active as soon as a driver is assigned to your job. For same-day bookings, the process can happen quickly, so it’s important to keep an eye on your email after confirming your booking.
The business impact
Real-time tracking helps your business: - Reduce inbound customer queries - Improve communication and transparency - Respond faster to delays or changes - Deliver a more professional customer experience
Quick summary
- A live tracking link is sent once a driver is assigned - View your driver’s location in real time - Access tracking via email or your Loadit order page - Share the link directly with your customer - Eliminate guesswork and reduce follow-ups
Let’s get moving!
We understand that every move is unique which is why Loadit gives you the ability to personalise our services according to your needs.