Empowering the Solar Industry to Meet Customer Expectations
29 May 2023
In recent years, there has been a growing demand for renewable energy sources, driven primarily by our country’s electricity crisis. Trust Solar has risen to the challenge by offering exceptional solar solutions to meet this demand. Despite the challenges of supply chain disruptions and stock shortages faced by many solar companies, Trust Solar has found a reliable partner in Loadit, a fast and efficient transport service.
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Rising Demand for Renewable Energy
The solar industry in South Africa has experienced significant growth because of load shedding and rising electricity costs. The increased demand for renewable energy sources has led to the emergence of several solar companies like Trust Solar, providing high-quality residential and commercial solar solutions, as well as distributing solar equipment nationally.
With recent expansions in KwaZulu-Natal and Johannesburg, Trust Solar now distributes solar equipment across the country. The company's impressive growth is evident in its daily installations, averaging 6-8 houses and 4 commercial properties simultaneously.
“Our commitment to customer satisfaction extends beyond installation, with a dedicated 5-star after-sales team to provide ongoing support,” explained Tyger Geldenhuis, Managing Director at Trust Solar Pty Ltd. While the demand for renewable energy sources has positively impacted Trust Solar's growth, Geldenhuis admits there have been challenges with a nationwide and global shortage of solar stock. Nevertheless, the company has managed to adapt by importing its own containers of stock to overcome supply chain disruptions.
Loadit's Versatility and Rapid Response Time
Loadit offers a 60-minute arrival option for emergencies or ad-hoc requests and flexible vehicle options, which enable Trust Solar to scale its operations based on demand. “In the times when our fleet vehicles were not able to deliver – we could always call on Loadit for assistance. When an emergency arises, Loadit is there to help us,” said Geldenhuis.
Loadit's truck capacity including 8 ton trucks for hire, versatility, and constant communication with corporate customers allow for a seamless delivery process, which Trust Solar appreciates. Loadit also serves several other industries such as furniture, fencing, events, design, construction, food products, toys, and industrial companies.
Exceeding Customer Expectations
With Loadit's help, Trust Solar has been able to deliver to more clients, keep up with expectations, and establish long-lasting partnerships. “We don’t need an excessive fleet that will sit idle in quieter times, but in busy times, we can use Loadit,” added Geldenhuis. Loadit's rates are fully variable per job, enabling Trust Solar to enjoy its service without worrying about monthly fixed costs or making long-term commitments.
The dynamic partnership between Trust Solar and Loadit has proven to be a game-changer for the solar industry in meeting and exceeding customer expectations while navigating the obstacles that come with increasing demand. Trust Solar and Loadit's joint efforts are empowering businesses and individuals to embrace renewable energy solutions with ease and confidence, revolutionising the way we power our world for a sustainable future.
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