The Impact of Scheduled Deliveries on Business Success
15 July 2022
If the last year has taught us anything it’s that optimisation is the key to success. Business processes, after all, have a vital role to play in acquiring new customers while keeping existing clients happy. Companies are, therefore, shifting their focus to identify new and innovative ways for cutting costs, saving time, and improving the customer experience.
While businesses across several industries would benefit from optimising their processes, those that deliver goods to consumers are well-positioned to gain the most.
Delivery services are booming thanks to the rise of digital platforms that make the process that much more convenient. Changes in consumer behaviour also contributes to this success as many would now prefer to stay at home rather than browse through stores. So, how can these businesses capitalise on such opportunities for success? Through scheduled deliveries that improve productivity and increase customer service levels.
1. Save Money
Scheduled business and home deliveries cost less than on-demand deliveries for several reasons. It allows companies to plan ahead and, therefore, make the most of their vehicle capacity. The cost per until will be less and customers won’t have to pay more for minimum order quantities. What’s more, local delivery to customers within the same region will reduce fuel consumption and costs associated with vehicle maintenance. Outsourcing these deliveries to a transportation company like Loadit also saves you money since you won’t have to purchase private vehicles, manage a fleet, or hire and pay drivers to fulfil the jobs. Delivery routing and scheduling optimisation software reduces hours of costly manual planning, too.
2. Maximise Profitability
Knowing exactly when and where goods are being delivered will give you time to focus on core business objectives. Gathering customer data, for example, will give you a deeper understanding of the market so you can serve them in new and innovative ways. Improving your product offering will keep existing customers coming back for more while attracting new ones. Focusing on the wellbeing of your staff will improve performance and as result, you overall service. Scheduling deliveries also affords business owners the flexibility and control needed to adjust their delivery service. One consideration could be to partner with a professional transportation provider to handle repetitive labour-intensive tasks.
3. Improve Customer Experience
Scheduling deliveries mean that customers know exactly when to expect their goods. Incoming enquiries are reduced, and businesses can instead, reach out to customers for their feedback. Partnering with a professional service provider like Loadit will also give customers peace of mind that their items will be delivered on time and in perfect condition. This, thanks to the transparency of our service. Customers will be notified about their delivery from start to finish and are to be given the option to contact the driver and rate the service thereafter. Businesses will benefit from this too, and from knowing that vehicle and driver requirements have been adhered to.
The benefits of delivery scheduling are far reaching and hugely beneficial for businesses looking to streamline business operations. It helps save time and money, increases revenue streams, and guarantees the safe and efficient transfer of goods. Partnering with a service provider like Loadit that removes any admin associated with the transportation of your products will ensure you’re well-positioned to achieve this kind of success.
Choose Loadit to streamline your supply chain, optimise your business deliveries, and improve the customer experience. Visit our website for more information or follow us on.